Stern IT

Latest News

Zoom Resources

The Learning Sciences Lab has put together a site with many Zoom resources and frequently asked questions, located at:

NYU has also provided a getting started guide to Zoom (login with your NYU NetID & Password required):

There is also video tutorial designed to help faculty use NYU Zoom for online meetings with students located at:

Please note that recording privileges have been granted for all NYU faculty Zoom accounts for Spring 2020

Contact Helpdesk



Tisch L-100

IT Advisory

Stern services disruptions will appear here and on Sternlife

For NYU IT Service Status, please visit the NYU IT Service Status page

Stern IT encourages you to contact the HelpDesk with questions or for technical support. 
The HelpDesk is committed to addressing your concerns. 

Located in Tisch L-100 the Helpdesk can be reached at 212-998-0180 or  
A searchable Knowledgebase is available. 

We have walk-in hours if you would prefer to seek the solutions for your problem in-person.

 Semester  Operating Hours

 Monday - Friday
 8:00am - 10:00pm
 Saturday - Sunday
 8:00am - 6:00pm

 Summer Operating Hours
 Monday - Thursday  
 8:00am - 9:00pm    
 Friday          8:00am - 6:00pm    
 Saturday - Sunday    
 8:00am - 5:00pm