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Service requests for class bookings are subject to the same timeline as other bookings:

1. Catering and room requests must be submitted at least 7 days prior to the booking
2. AV Services must be submitted at least 3 days prior to the booking

To request AV services for a class, do the following:

1. Log on to Virtual EMS using your Stern username and password
2. If you are doing this on behalf of someone else, do the following:
1. Select the name of the instructor from the dropdown list next to your name: 
   
   
   
   
   
3. Click on Reservation->View My Requests
4. Locate the relevant course:
   
   
   
   
   
5. Click the green “+” button next to the first class booking:
   
   
   
   
   
6. Click “AV Services for Classes”
7. Select the desired items
8. Click Save
9. Select all of the future classes for which you wish to repeat this request:
   
   
   
   
   
10. Click Save

To request catering for a class, do the following:

1. Repeat steps 1 through 5 above
2. Click “Catering Menu”
3. Repeat steps 7 through 10 above

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